Website - terms of use

These set out the terms you accept› in using this website and our policy on your privacy›.
Last modified: 2 Mar 2004

Customer satisfaction

If there is a problem with this website, let us know and we will try to fix it.
webproblem@vitares.com

Acknowledgements

A general acknowledgement of the respective owners of all copyrights and trademarks is given within the Website - terms of use›.

This document provides specific acknowledgements.

To contact VITARES Limited about these acknowledgements, please refer to the section How to contact VITARES Limited›.

These are listed alphabetically by item title.

Title	Copyright statement
CMMI for Software Engineering, Version 1.1, Staged Representation (CMMI-SW, V1.1, Staged)	Copyright 2002 by Carnegie Mellon University.
EFQM Excellence Model	Copyright © 1999 - 2003 EFQM
ITIL Service Delivery CD	© Crown Copyright 2003.
ITIL Service Support CD	© Crown Copyright 2003.

These are listed alphabetically by trademark.

Trademark	Ownership statement
CMM^®	is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.
CMMI^®	is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.
EFQM^®	is a registered trademark of Stichting European Foundation for Quality Management.
ITIL^®	is a registered trademark of The Lords Commissioners of Her Majesty's Treasury as represented by the Office of Government Commerce.
Six Sigma^®	is registered in the U.S. Patent and Trademark Office by Motorola, Inc.