What does it contain ?
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Summary |
More info / References |
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| Core Values and Concepts |
Considered necessary to achieve sustained, excellent performance.
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Visionary leadership
Customer-driven excellence
Organizational and personal learning
Valuing employees and partners
Agility
Focus on the future
Managing for innovation
Management by fact
Social responsibility
Focus on results and creating value
Systems perspective
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| Organizational Profile |
This sets the context for the way your organization operates |
Environment
Relationships
Challenges
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| System operations - model |
The model views the system operations as six inter-related parts- termed criteria categories. These are highlighted in the right-hand column.
Each criteria has a [number] of key-points, called items.
The criteria categories are considered in two groups :
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Leadership triad
Set direction & seek future opportunities
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Leadership [2]
Strategic Planning [2]
Customer and Market Focus [2]
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Results triad
Accomplish the work to yield business results
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Human Resource Focus [3]
Process Management [2]
Business Results [6]
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| System Foundation - Information & Knowledge |
To execute the system operations efficiently and effectively, it is expected that you make good use of performance management information and manage your knowledge assets
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Measurement, Analysis, and Knowledge Management [2]
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Best practice guidance
For each of the key-points there are areas to address, that provide guidance about best practices.
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| Assessment process |
For each key-point:
gather information on each of the areas to address
understand how the organisation addresses that key-point
capture strengths & opportunities - to give ideas on what may need changed to improve performance
score their current performance for that key-point
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| Scoring scheme |
Assign key-point score : use pre-defined scoring dimensions listed in the right-hand column
A way to consolidate scores into criteria category scores and an overall system score
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RADLI
Results
Process
Approach
Deployment
Learning
Integration
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We don't offer "formal" assessments.
We aim to give you an understanding of the key points, so that you can make the model work for you...
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